Shipping Policy

Last updated: 14/09/2026

Thank you for shopping with Furever Near. This policy outlines how we process and ship your order, and what to expect once you've placed it.

1. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification with tracking information once your order has shipped.

2. Shipping Times

Once your order ships, estimated delivery times are as follows:

Delivery Window	Approx. % of Orders
4-9 business days	~62%
10-12 business days	~31%
13+ business days	~7%

Most orders arrive within 4-9 business days of shipping. In rare cases — due to customs processing, regional carrier delays, or high-demand periods — delivery may take longer than the estimates above. These timeframes are estimates and not guaranteed delivery dates.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address. [Insert if applicable: We occasionally offer free shipping promotions — any active offer will be shown at checkout or on our homepage.]

4. Order Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your package's journey. Please allow up to 48 hours after receiving your tracking number for tracking information to update, as it can take a short time for carriers to scan the package into their system.

5. International Orders

We ship internationally. Please note:

International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total.
Delivery times for international orders may vary depending on customs processing in your country.

6. Delayed, Lost, or Missing Packages

If your order hasn't arrived within the estimated delivery window:

Check your tracking information for the latest status.
Confirm your shipping address was entered correctly at checkout.
Contact us at [insert contact email] and we'll help track down your order.

If a package is confirmed lost in transit, we will offer a replacement or refund at our discretion, in line with our [Refund Policy].

7. Incorrect Shipping Addresses

Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error after placing your order, contact us immediately at [insert contact email] — we'll do our best to correct it before the order ships, but cannot guarantee changes once an order has been processed.